group bookingsPAY YOUR $50 DEPOSITS NOW.
GROUP BOOKINGSPAY YOUR $50 DEPOSIT NOW.
GET READY FOR GREAT BBQ
Booking Terms & Conditions
Before we complete our booking deposit, please review our Group Booking T&C’s below to make sure we are all on the same page.
- To secure your group booking we ask for a $50 deposit.
As we will be committing a large proportion of our seats to your booking we ask for you to commit as well…it’s at two way street.
The deposit is fully refundable when you attend, subject to your final confirmation numbers 24 hrs prior and agreed drop rates. Where you confirm your booking 24hrs prior to your booking we allow you a 20% drop rate on the night.
Ie – if you confirm for 20 guests you can drop to 16 with no loss of deposit.
If you were to arrive with less than 16 guests your deposit is NOT refundable as we have lost a whole table of 4 we could have booked if you had confirmed the correct amount of guests.
Of course we understand that people get sick or just don’t show up however you must also appreciate our side and the loss of reveune this courses us when we turn away other guests.
- For bookings upto 15 guests we can offer our A le Carte menu. However if someone orders that well done steak, there will be a wait for all!
- For bookings of 15 or more we can NOT offer A le Carte service.
Due to the variability of our menu, time pressure for our kitchen, we know that when we are busy we can’t give you the best service.
Our go to options for our larger groups are:
- Our 2 course BBQ banquet designed to give you a taste of all our best BBQ. Please see below for menu details.
- A pre-arranged limited selection from our A le Carte menu – your own special menu.
- Due to our old Queensland’s layout we can only offer single tables of maximum 15 people.
For larger groups we can offer tables seating upto 10 to accomodate your party, keeping them next to each other to allow mixing and socialising.
- Fixing up the final bill is always the last thing on agenda but it can cause real challenges for all if not agreed in advance.
For large groups we do NOT offer split bills.
We provide ONE bill per table and this can be settled as follows:
- 100% cash or credit card.
- A mixture of cash and maximum 3 credit cards.
- Payment in advance for food (ie banquet or set menus) with drinks bought seprately at the bar.
- If you are celebrating a special occassion you are more than welcome to bring a cake and decorate the table. We do not charge cake fees but we do ask when decorating the table NO confetti or the like as we get charged an additional cleaning fee of $50 which we will need to pass on to you.
- We are more than happy top accomodate requests such as music, entertainment etc where we can so long as it does not impact on the enjoyment of our other guests.
Normal Restaurant T&C’s – know what to expect
Dinner we have bookings available 5.30pm to 7.00pm subject to availability.
All reserverations are limited to our maximum capacity based on a maximum 2 hrs dinning period.
- To comply with our COVID-19 Worksafe Plan, all guests entering Woodchoppers must provide their contact details via the mandatory “Check-in QLD” app.
- Any guests showing signs of illness or has been in a COVID hotspot will be refused entry/requested to leave Woodchoppers for the protection of our guests and staff.
$5 per head booking deposit is required to confirm all bookings of 15 or more.
This amount will be refunded to your credit card when you dine.
Please check your email for your booking confirmation. Only successful reservations will receive a confirmation. If you do not receive an email confirmation please contact us on 07 5525 3500.
Woochoppers monitors guest numbers in bar and dining areas to comply with Social Distancing rules.
We do not have guaranteed trading hours – we close when we close.
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Woodchoppers BBQ Smoke & Grill
Lunch – Wednesday to Sunday
Dinner – Open Wednesday to Saturday
→ Dinner from 5.30pm to close
→ Tables available 5.30 to 7.30pm subject to availability
→ Bookings recommended to avoid dissappointment
Bar & Gaming – Wednesday to Sunday